Resolved -
This incident has been resolved.
Nov 12, 17:13 CST
Monitoring -
The fix has been implemented and we are monitoring the results.
Nov 12, 16:57 CST
Identified -
The issue has been identified and a fix is being implemented.
Nov 12, 16:37 CST
Investigating -
We are currently experiencing a lag between our Front Office and Back Office sync on the BOLD platform. No data has been lost and the system should be caught up shortly. Our Engineering Team is engaged and will provide updates as they become available.
We thank you for your patience as we work to resolve this matter.
Nov 12, 16:36 CST