AviontéCLASSIC Back Office Connectivity Issues

Incident Report for Avionte

Resolved

This incident has been resolved.

Posted Jul 24, 2024 - 14:23 CDT

Monitoring

One cluster of servers necessary for the Classic application failed unexpectedly, disconnecting sessions for a subset of customers. The service has been restarted and we are seeing successful connections again. We are continuing to monitor this.

Posted Jul 24, 2024 - 14:11 CDT

Investigating

We are currently investigating this issue.

Posted Jul 24, 2024 - 14:03 CDT

This incident affected: AviontéCLASSIC (Core Application).